Terms of Service

Last updated: September 27, 2026

These Terms and Conditions govern purchases made through mistoriah.com (“Mistoriah”), an online store operated by Chengdu Yujun Tongxing Trading Co., Ltd. By placing an order through the website, you enter into a purchase transaction with Chengdu Yujun Tongxing Trading Co., Ltd., subject to these Terms and the policies published on our website.

These Terms of Service govern your access to and use of mistoriah.com and purchases made through our online store.

Mistoriah is owned and operated by Chengdu Yujun Tongxing Trading Co., Ltd.

Mistoriah is an online retail store operated by Chengdu Yujun Tongxing Trading Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through mistoriah.com.

Throughout these Terms, “Mistoriah,” “we,” “us,” and “our” refer to Chengdu Yujun Tongxing Trading Co., Ltd.

By visiting our website, placing an order, or using our services, you agree to these Terms and the policies published on our website. If you do not agree, please discontinue use of the website.

Online Store Terms

You must be legally capable of entering into a binding agreement in your jurisdiction to use this website or make a purchase.

You may not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose. You must not introduce malicious code, interfere with website security, or disrupt our services.

Product Information

Mistoriah offers a curated selection of car and bathroom fragrance products.

We make reasonable efforts to display product descriptions, ingredients or materials, dimensions, colors, fragrances, prices, and images accurately. However, actual products may vary slightly because of screen settings, photography, manufacturing differences, packaging updates, or the characteristics of fragrance products.

Fragrance strength and duration may vary depending on temperature, airflow, humidity, room size, usage, and individual scent perception.

Product availability, descriptions, and prices may be changed or corrected when necessary.

Product Use and Safety

Customers must follow all instructions and safety information provided with the product.

Keep fragrance products away from children, pets, food, flames, heat sources, and direct sunlight. Do not ingest fragrance liquids, and avoid contact with the eyes, skin, vehicle surfaces, furniture, fabrics, and other sensitive materials. Clean spills promptly according to the product instructions.

Car fragrance products must be securely installed and must not obstruct visibility, airbags, ventilation controls, pedals, steering, or safe operation of the vehicle. Bathroom fragrance products should be placed securely in a suitable, ventilated location and protected from excessive water or heat.

Discontinue use if irritation, leakage, damage, or another safety concern occurs.

Orders

To place an order, select the product and available options on mistoriah.com, add it to your cart, and complete payment at checkout.

Submitting an order does not guarantee acceptance. We may refuse or cancel an order because of payment failure, suspected fraud, incorrect pricing, inventory shortages, shipping restrictions, or other reasonable circumstances.

If we cancel an order after payment has been collected, an eligible refund will be issued to the original payment method.

Customers must provide complete and accurate billing, shipping, and contact information.

Prices and Payment

Product prices, shipping fees, taxes, discounts, and the final order total will be displayed during checkout before payment is completed.

Available payment methods will be shown at checkout and may be processed by third-party payment providers. Payment must be successfully authorized before an order can be processed.

Shipping and Delivery

Processing times, estimated delivery periods, shipping fees, fulfillment locations, and tracking procedures are explained in our Shipping Policy or displayed during checkout.

Your order will be delivered to the shipping address provided during checkout. Available tracking information will be sent to your email after shipment.

Delivery estimates are not guaranteed. Delays may occur because of carrier operations, customs processing, weather, public holidays, incorrect addresses, or other circumstances beyond our reasonable control.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

To request a return, email service@mistoriah.com with your order number and reason for the return before sending any product back. Do not send returns to our registered business address unless instructed to do so.

Approved refunds will be issued to the original payment method after the eligible returned product has been received and inspected, within the timeframe stated in our Return & Refund Policy.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order.

We will make reasonable efforts to accommodate your request, but changes or cancellations cannot be guaranteed once an order has entered processing or shipment preparation.

Intellectual Property

All website content, including text, graphics, logos, product images, designs, and other materials, belongs to Mistoriah or its applicable licensors and is protected by intellectual-property laws.

You may not copy, reproduce, distribute, modify, or commercially use website content without prior written permission.

Third-Party Services

Our website may contain links to or integrations with third-party services, including payment providers, shipping carriers, and technology providers.

We are not responsible for the content, availability, security, or practices of third-party websites or services. Your use of those services may be subject to their own terms and policies.

Disclaimer and Limitation of Liability

To the extent permitted by applicable law, our website and services are provided on an “as available” basis. We do not guarantee that the website will always be uninterrupted, secure, or error-free.

Mistoriah and Chengdu Yujun Tongxing Trading Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, services, or products, except where liability cannot legally be excluded.

Nothing in these Terms limits any consumer rights or remedies that cannot be excluded under applicable law.

Privacy

Our collection, use, sharing, and protection of personal information are described in our Privacy Policy.

By using our website, you acknowledge that your personal information may be processed as described in that policy.

Changes to These Terms

We may update these Terms of Service to reflect changes to our services, business practices, or legal obligations.

Updated Terms will be published on this page. The “Last updated” date will indicate when the latest revision was made.

Contact Information

If you have questions about purchasing, delivery, returns, refunds, these Terms, product use, or an order problem, please contact us:

Brand Name: Mistoriah
Company Name: Chengdu Yujun Tongxing Trading Co., Ltd.
Registered Address: Room 14 (Self-Assigned No. 105), 8th Floor, Unit 4, Building 67, No. 2917, South Section of Tianfu Avenue, Huayang Subdistrict, Tianfu New Area, Chengdu, Sichuan, China
Email: service@mistoriah.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1-2 business days.